Owners or renters must apply for water and/or sewer service; renters must provide the name of owner or managing agency of the property.

Our customer service representative will provide the standard application, which must be properly completed and signed. The customer will receive a copy that should be kept for future reference, especially when closing out an account.

The department will process the information given on the application and account number will create a permanent file for each customer.

Yes. Existing customers may transfer their meter deposits to the new location. New customers must provide a meter deposit.

In all cases, an additional $25 service charge will be applied to cover cost of final reading, cut-on and cut-off and computer billing set-up.

Yes, both an owner and renter must have a meter deposit. The owner’s deposit is security during times of vacancy. If you own the property, your deposit stays intact even if you rent the property out. You will receive your deposit when and if you sell.

The current meter deposit for a 3/4 inch meter is $90. The meter deposit is returned, without interest, when the customer’s account is closed out and there is no transfer to another location.

The City pays all its obligations on the 15th and 30th of each month. Meter deposits, less outstanding amounts owed, are processed as quickly as possible for customer convenience.

Once you have paid for your building permit, you will also be asked to pay all applicable fees as:

• Inspection fee
• A meter deposit
• Water and sewer impact fees
• Water and sewer tap fees

Please note: if the water meter is installed at the time the fees are paid, the monthly water bill will be sent to the builder or to whomever is named as the customer for the account.

You will receive a bill on a monthly basis. Every attempt is made to read meters on a 30-day cycle. However, weekends, holidays, or sever weather may slightly alter a billing cycle.

Your water bill will vary according to your monthly consumption. To view the current minimum rates for a 3/4 inch meter, single family dwelling, visit our Utilities page.

Our records indicate that 6 to 8,000 gallons is the average consumption for a 3/4 inch meter (used at single family residences). Your family’s consumption may vary according to family size and water usage habits.

You need your most recent bill to retrieve the current charges from the bill. The current charges are different then the amount due. The website requires you to enter in the current charges from the current charges section of the bill. If you have not received your first bill as of yet, you will need your first bill to set up the online profile. Your account number is also located on your bill.

Each Utility Account has a different account number. You must add each account to your existing profile. You will need to have the account number and the current charges for each account to add them to your profile.

You can send us an email with your account number, property address, name, phone number and the new mailing address to ub@nmb.us. Once the update has been made, we will send you a confirmation email.

To set up automatic bank draft, download the form here. Complete the form and bring a voided check to the Utility Billing department at City Hall. We currently do not support automatic bill pay with credit or debit cards.

We accept Mastercard and Visa.

Please contact us at 843-280-5550 option #2.